Customer Testimonials
I was taken care of by Ms. Adrienne, and she was remarkably kind & efficient with caring for me and it’s her warm smile and tasty coffee mix.
Thankyou Adriene for great hospitality ❤️
If you are looking to lease or buy a car please ask for Jamal Green. Professional, honest and overall a genuine person. I would highly recommend to ask for him. I have been looking for a good deal for a year and dealt with over 6+ sellers from different locations.. Jamal made it easy and transparent and that’s why I went through with the purchase. Thank you so much!!! 😊😊 5 stars !!
Purchased my 6th Mercedes from Mercedes Benz of Atlanta South! Each experience has been great! Albert Ford went above and beyond to make sure I understood and was comfortable with all the nuances of my new vehicle. Highly recommend both him and this dealership!
I recently purchased a 2024 EQE350, and I couldn’t be happier with my experience, especially thanks to Eric Gomez. From the moment I walked into the dealership, Eric was welcoming, knowledgeable, and attentive. He took the time to understand my needs and guided me through the entire process with ease. Eric was patient in answering all my questions and made sure I felt comfortable every step of the way. I HIGHLY recommend Eric Gomez to anyone looking to buy a car—he made the entire experience enjoyable and stress-free!
I had a wonderful experience purchasing my vehicle. Mary K. was exceptional throughout the whole process. From my first inquiry about the truck, to keeping me updated on when it would be ready, down to setting up my appointment to come in and test drive. The whole experience was easy and not once did anyone come off pushy. I was in and out with my new car in no time. I would recommend anyone in the market for a new Mercedes to come to this location.
I have to say that this car buying experience was the best I’ve had. Mary the sales consultant was knowledgeable and personable. The buying process was seamless and I didn’t spend all day in the dealership waiting on paperwork. I arrived the dealership with no plans to purchase a vehicle on that day and left with a purchase in under a couple of hours to include a test drive. I would recommend Mercedes-Benz Atlanta South to anyone that is looking for a quality vehicle.
Great Location, I had the pleasure of working with Walter Lawton and Isa Lawrence, they both were professional, and articulate. My experience at Mercedes-Benz of Atlanta South was amazing. This dealership is creating a new car buying experience on the South Side of Atlanta. Thank You!
We had such a great experience getting our GLE450e from Mercedes Atlanta South. Mary Kidd was exceptional from start to finish. She was prompt in her responses, transparent, patient, and courteous. She went the extra mile to make sure we had a quality buying experience. We live 1,000 miles away and Mary and her management team made the process so simple - we didn't have to set foot in the dealership. She also orchestrated a flawless delivery to us in Delaware. Thank you Mary and the Mercedes Atlanta South team!
Adrienne is wonderful and has great customer. She a great addition to the Mercedes location.
ADRIENNE IS AMAZING AND HER PERSONALITY IS VERY ADORABLE!!
Customer Service is amazing! The building and the atmosphere is top notch.
She was great!
Amazing experience
I can't thank Hayden Gray and the service team at the Mercedes Benz Newnan Service Center. I had a trip interruption when wheel speed sensors on my Sprinter malfunctioned sending my van into "limp mode". They took my van without an appointment , expedited the repairs and got me back on my way. That's what I call REAL SERVICE!
I can't thank Hayden Gray and the service team at the Mercedes Benz Newnan Service Center. I had a trip interruption when wheel speed sensors on my Sprinter malfunctioned sending my van into "limp mode". They took my van without an appointment , expedited the repairs and got me back on my way. That's what I call REAL SERVICE!
Excellent customer service spoke with Scott that came from dodge he had patient an answered every question I had thanks Scott
Timothy Simmons was professional and very helpful with my order. Customer service very good.
Great service
Worked with Carol Jones and Albert Ford. Both were great to work with and were able to answer all my questions! The facility is amazing and everyone that works there is super friendly!
Came by Mercedes was having trouble linking my car to the app. Roxi helped me so swiftly and got my app up and running very fast. Thank you love the scarf she was wearing🙂
Adrienne was the best! Great customer service!
Adrienne Make the best Tea . She’s special I love her
Adrienne made my time at Mercedes relaxing and enjoyable I appreciate her friendliness and knowledge. She made me confident in making this location my go to dealership. You won’t be disappointed with their service and accommodations. This is definitely the place to go. Five star service and quite the experience. Please give her the chance to make your day and a raise because she exceeds expectations.
Roxie Davis is one of a kind and definitely a go get it kind of lady. She does not wait for it to happen she makes it happen keeping striving you’re well on the way to greatness.
Excellent very professional
I came in today and Roxy gave me a tour of the new facility. It looks like a museum inside. Even though I did not buy a car from her today she represented the Mercedes-Benz brand with eloquence. By your car from Roxy Davis.
I recently purchased my new mercedes benz from one of the best sales representative roxy davis here at mercedes benz of atlanta south. she treated me like the king that I am. She even let me pick out a gift from the gift shop, a three hundred bottle Of cologne! . I would buy my next five cars from roxy davis! please ask for her when you arrive.
I highly recommend Roxanne Davis as your Sales Person. She is very personable, easy listener, extremely professional and goes beyond the call of duty to get you in vehicle fit for you.
Yesterday I purchased my third vehicle from MB-South and had the pleasure of working with Roxy as my sales representative. From the moment I walked into the dealership, Roxy made the experience enjoyable and stress-free. Her professionalism and knowledge about the vehicle I came in to purchase was impressive, and she took the time to understand exactly what I needed. Roxy was incredibly patient, answering all my questions and providing valuable insights that helped me make an informed decision. She went above and beyond to ensure I was comfortable with my purchase, and her friendly demeanor made the process even ...
I came in today for a test drive and my sales representative Roxy Davis took really good care of me. I'm graduating from KSU soon and plan on going through Mercedes Benz Rising Star Program to her financing. Ask for Roxy if you are a recent college graduate.
Roxy was the best , I love her attitude, I love her spirit. Very nice going lady
I walked in without an appointment and Roxy took good care of me. She helped me with my issue with no hesitation. She got me in and out while being extremely patient, polite, and professional!
Jamal, Roxy, and the service manager who's name is did not get, all helped me secure a fair deal on a used BMW through them. I drove 6 hours to buy a car that I had only seen in some rough pictures, and when I got there, I had a couple concerns. They did not fight with me on them, instead they gave me a couple of different choices on repairs, time frame, and even the possibility to deliver it to me after. I appreciated the honesty, the fairness, and their desire to see the deal through to get make ...
Such an amazing dealership! I had the pleasure to work with Mr.Chris Brown! He was such a delight and showed amazing customer service! This was my 2nd luxury car purchase and I’ve never been taken care of like I was here! Thanks again Chris B.! Keep up the good work and continue to make your customers happy! I’ll recommend him to any one, any day!!!!
Adrienne was great
Thank you Adrienne for you excellent customer service.
Adrienne made great drinks and was very nice
Adrienne was so sweet and makes the perfect drinks!!!
Adrienne was so nice and drinks were amazing!
Ms.Adrienne was absolutely amazing she was extremely sweet and made me the best coffee
I’ve had the absolute pleasure of working with Craig Giddens for multiple car purchases, and he’s hands-down the best. I’ve followed him from dealership to dealership because his service, professionalism, and genuine care are unmatched. I’ve bought a Lexus, BMW, Audi, and Range Rover with his guidance—every experience flawless. The glowing reviews? All true. Craig doesn’t just sell cars—he builds relationships, listens, and ensures you leave informed and confident. No pressure, just honest insights and expert advice to help you make the best decision. If you’re buying a car, even from out ...
the service from Carol & Chris (Brown🤭)was absolutely top tier! Loveeeee my car, will definitely be coming back in the next few years!
It was a pleasure working with Mary. She did a fantastic job with making sure I was satisfied with my purchase. She was also very patient with me and very responsive to my text and emails. Thanks Mary
Flew in from Florida to pick up my wife new C300. Pretty impressed with the new Jim Ellis MB state of the art facilities and showroom. I would like to thanks Roxy Davis, MB Sales Consultant, for spending the time over the phone and taking care of my questions prior my arrival to ATL as well as for patiently going over all the C300 features upon arrival to the facilities. She had the car ready for me and after we signed the dotted line, I was out in no time for my 6 hour drive back to FL. She followed up ...
Roxie was awesome. Issue was resolved in no time. Keep up the great work Roxie.
Purchased a vehicle today and it was a pleasure. Mary, a polite and professional sales representative, patiently guided us through many options and made the experience stress free. The entire team at Mercedes Benz of Atlanta South made the purchasing experience a pleasure.
My experience with Adrienne was amazing at this location!!! Her service was first class and I enjoyed her customer service skills that made me feel very welcome and wanting to return. Her attitude was exceptional and this was one of the most hospitable environments you can walk into in Atlanta!!! Adrienne’s smile and welcoming demeanor is definitely worth 5 stars!!!! Keep shining Adrienne!!!
Adrienne was exceptionally pleasant and a joy to talk to. She told me that she knows how to make the best hot chocolate and she did not lie! It was rich and creamy and sent warm pleasantries down my throat. She's a gem!
Roxy was amazing! Definitely needs a raise
It’s always a great experience when working with Craig. This is the second vehicle that he has made possible for me to own. Thanks again Craig you are awesome!
Roxy Davis and Craig Giddens were great to deal with — professional, friendly and competent.
Very professional and Great customer service!
Adrienne, was absolutely GREAT
Absolutely exceptional customer service my experience was unmatched hands down the most beautiful dealership I’ve even seen the customer service was awesome the coffee staff Starla was so sweet and the sales woman was so professional good job we need more business to rise to this standards of customer service
My experience at Mercedes with my Salesman Lonnie was absolutely phenomenal. Then to be handed off to another phenomenal finance manager Ken Brown was another great experience. Both of these guys along with the BMW manager went above and beyond and even honored a few conditions I inquired about . I am thinking about coming in next week to purchase my car since this car I purchased for my Husband.
Roxy was efficient, super helpful and beyond nice! Has been my experience every time at Mercedes Benz South, can’t recommend them enough!!
Mercedes-Benz of Atlanta South is amazing, but Mary Kidd is the STAR! From our initial communication via text, to our first meeting, to the follow up emails on my purchase, every step of the way Mary made sure that the experience was top tier. I am so happy with my car and so glad my Consultant was Mary. Thank you for a truly fantastic Christmas!
Definitely the best service interaction I've had to date. Complete transparency and I LOVE the text video of the service items the technician saw! This was a 1st for me and I loved it. Fair price and everything was delivered on time.
My service advise Julius Selle did a fantastic job assisting me with my windshield issue and topped off the fluid. They replaced my windshield wiper which was done doing during my service B Maintenance. Kudos to Julius.
The best service at a dealership I've ever experienced, Ms. Adrienne's smile is also therapeutic, Thanks Mercedes South!
Adrienne the bar maid is very sweet and kind. We love her my wife and myself.
Adrienne was the best barmaid ever with the best sense of humor
I’ve had the pleasure of working with Craig Giddens for years, and he never fails to impress. He’s helped me purchase a couple of Range Rovers in the past from Land Rover Buckhead, and now, once again, he worked his magic to find a deal where there really wasn’t one. Craig has a remarkable ability to turn challenges into opportunities and make the impossible possible. Roxy Davis was equally phenomenal, handling the technology side of my new purchase with absolute ease and expertise. Together, they created an effortless, enjoyable experience. If you’re looking for professionals who ...
I just called this dealership because I couldn't figure out how to get the remote start option and other options on the Mercedes app. I spoke with Roxy and she walked me through the entire process! She was extremely nice and happy to help. She went above and beyond. By the time the call ended all the options were successfully added. I just purchased this vehicle a week ago and this will be the dealership that use going forward! Thank you again Roxy for your assistance!
Ms. Barbara Williams worked wonders with the purchase of my second vehicle. She was so patient with my indecisiveness upon selecting a new vehicle. Not to mention, she worked as if there was not inclement weather vastly approaching. I highly recommend and will be returning soon for my third purchase. She was also able to get me a great deal on a 2025 GLA with no money down. Did I mention, I also purchased my first vehicle from this dealership back in 2021 brand new. All of the staff from the sales team to the service team have outstanding customer service. Again, ...
Last year, I had the pleasure of purchasing my all-electric Lexus RZ from Craig Giddens, and I absolutely love my car. While I don’t have plans to trade it in anytime soon, one thing is certain: when the time comes to upgrade, I’ll be going straight back to Craig. When I called Lexus for service recently, they mentioned you had moved on—and now I see it’s to Mercedes-Benz of Atlanta South! What a well-deserved step forward. They say at Mercedes, “The Best or Nothing,” and it seems like they truly got it right by bringing you ...
Craig Giddens has never sold me a car, but he’s sold countless vehicles with me. He’s an unparalleled closer, achieving results that leave everyone around him astonished. This review isn’t to encourage someone to buy a car from him—Craig will always find his way to a deal. It’s to ensure he stays on the radar of those who can elevate his career to where it truly belongs. Selling cars has never been a challenge for Craig; he is a one-of-a-kind talent who deserves to be recognized as such. —Matthew Elkadiri Sales Manager, Audi North Miami
The last few cars I purchased from Craig Giddens were in my personal name, but I’m thrilled to finally put one in my business name! They By the way, if you’re in need of a master bookkeeper, I’m your girl! But if you’re looking for a top-tier salesperson, Craig Giddens is, without question, the one to call!
I’ve known Craig Giddens for nearly two decades and have had the privilege of watching him operate at an exceptional level across multiple industries. From leading innovative initiatives with tech brands to transitioning seamlessly into the automotive space, Craig’s ability to excel is unmatched. I purchased my current Mercedes-Benz from Craig, and the experience was nothing short of remarkable. It was more than a transaction—it was a true luxury brand experience. Craig doesn’t sell; he communicates in a way that feels philosophical, offering insight and value far beyond the vehicle itself. He understands branding and highline ...
Came in and got the car I wanted, Roxy and Craig was an amazing assist! She was very patient with me, considering I wanted what I wanted! However she made is happen for me!!! If you go to this Mercedes location ask for Roxy she’s the best ☺️
Roxanne is fantastic! Quick and great service! Thank you!
I wanted to take time out to recognize Starla (the barista) and Isa (new car sales). Starla made my service visit yesterday truly a pleasure. Great conversation and the best drink ever! Make sure the try the cucumber/lemon water. Thanks for the great recommendation. My sales guy Isa is always a breath of fresh air. Very professional, personable and honest. I highly recommend Isa if you’re in the market for a new Mercedes. Lastly, the new dealership and service area is breathtaking. Every small detail has been skillfully thought out. Even the restroom is gorgeous. I love the 3 ...
Kinda funny how time works! Over a year ago, I met a guy over at Nalley Lexus named Craig Giddens! One of the best experiences I had with car buying! Now I find him over at Mercedes Benz of Atlanta South! Anyone who’s lucky will encounter a guy who’s an advocate for his customer, someone who honest and thorough when it comes to discovering your needs, getting you what you want and very car knowledge worthy! Looking forward to my opportunity to work with him again!
While I promised not to share the exact details of the deal he secured, I'll say this: if there's value to be found, Craig will find it. He put me in the most beautiful E-Class available, and I left feeling not just satisfied but ecstatic. Despite the late hour when we finalized the deal and a couple of logistical details that needed sorting, Craig ensured I left in a premium loaner vehicle, never missing a beat in maintaining a first-class experience. Craig balances sharp business acumen with genuine care and transparency-qualities that are rare in this industry. Craig, ...
Ms Roxy was amazing. Quick and efficient!!!!
Roxy and Craig are amazing to work with. They are transparent, professional, and timely efficient throughout the purchasing process. Every step they provided execellent communication and valued my time. Definitely a dealership that on my revisit list for my future purchases!
I didn't end up getting a car from this dealership only because my price range was unavailable. However Roxy was very patient with me with my search during my shopping journey. I would still highly recommend her because she helped me with my search as if I were buying a $80k vehicle. Her professionalism and follow through was exceptional!!!
Mary, It was such a great experience to visit your Mercedes-Benz Dealership. Although we were unable to find the exact match, I thoroughly enjoyed the experience and preferential treatment. You did a superb job in your effort to find us a vehicle. I look forward to hearing from you in the future. Respectfully, Jay Crawford
I purchased my Mercedes-Benz from a non Mercedes dealer in Alabama. I visited Mercedes-Benz Atlanta South location to have my vehicle paired to my Mercedes Connect. I was meet by a nice gentleman Ryan who connected me to Roxy. Roxy was the most friendliest and willingness person to assist even without knowing my initial reason for coming in. She was able to seemingly connect my vehicle to my Mercedes Connect. I appreciate the ease in coming in which will now give me the opportunity to become a customer. Thank you!
I just had a very pleasant experience dealing with Mary Kidd at this dealership. She was thoroughly helpful, knowledgeable, and professional. I would go back to her in a second for my next car.
I just had a very pleasant experience shopping for a high-end used car with Mary Kidd at this dealership. The interaction was wholly online. She was professional, knowledgeable, helpful, and above all friendly and accommodating. While I didn't wind up buying a car, it wasn't from her lack of effort or offering me a good deal. I wouldn't hesitate to go back to her for another car and I hope I get a chance to someday.
Roxy was awesome. She helped with my Mercedes Me app in a speedy way. Excellent customer service. I greatly appreciated her expertise.
I was in the market for a GLE 350 and had been searching for weeks. Came across this car on the website and decided to go in for a test drive. Loved the car and the sales team of Roxanne Davis and Walter Lawton took great care of us in our purchase. Would recommend them for your next purchase. Very professional and great customer service. 2018 GLE 350 Erica Barnes.
I was in the market for a GLE 350 and had been searching for weeks. Came across this car on the website and decided to go in for a test drive. Loved the car and the sales team of Roxanne Davis and Walter Lawton took great care of us in our purchase. Would recommend them for your next purchase. Very professional and great customer service. 2018 GLE 350 Erica Barnes.
Roxy came through and ROCKED OUT!!! Thank you for your patience, expertise and assistance.
Roxy, thank you for your excellent customer service today!
Ecellent service and friendly. Adrienne is a lovely person to talk to.
Adrienne was so awesome! Such an amazing personality and sweet disposition, she truly embodies customer and a spirit that truly enhanced the customer experience!
Adrienne has a great personality and is customer savvy. Love her.
Adrienne is very nice she is very good
I want to thank Hayden Gray for his amazing service, great customer service, and great communication throughout the process. Thank you again
I started my car-buying journey with Craig Giddens while he was at Lexus, but before I could finalize a deal, I had to leave the country for work. By the time I returned, the cars I wanted were gone—and so was Craig, now at Mercedes-Benz of Atlanta South. Despite changing dealerships, Craig stayed loyal and helped me explore options. Halfway through my drive from Detroit to Atlanta, I learned the car I was coming to see had sold. Frustrated but hopeful, I called Craig. His calm response: “Don’t worry, brother. I got you.” Within minutes, he FaceTimed me; ...
I'm employed but I brought my car for my wife At the Mercedes dealership And she is so happy with the service The employees service advisor management and how quick and clean service was That's why I'm happy to work for Jim Ellis because they only expect the best that's what she got Merry Christmas Daquan was service advisor He said he's brand new but a holly regomez this customer service is prestige
can’t say enough good things about my experience with this dealership. they truly exceeded my expectations, especially after the purchase! My Saleswoman, Barbra Williams, went above and beyond to secure an amazing deal for me. She even sent detailed videos of the vehicle, and her outstanding customer service was the main reason I chose to buy from her. Unfortunately, I had to complete the purchase on her day off, but she paired me with another salesman who handled the final approval and paperwork. He was great to work with, even though he was understandably busy with other customers’ paperwork. ...
Coffee bar has a lovely lady that created a personal hot chocolate just for me. Thanks Adrienne!
Outstanding Service!!!!!!!!! Very sweet and Welcoming!
Adrienne has the best energy and she makes the best tea!
Adrienne is THE BEST!
Ms Roxy Davis helping me out with logging in to my App and I will definitely will be seeing her in the future!! Thank again Roxy