Customer Testimonials

Great customer service and every time I come I’m in and out thanks to alex

As far as the dealership their manager and finance department have improved. This is our second car purchase from here in the last two years. We were more satisfied than our last experience in 2023. Please read the second paragraph before your vehicle purchase from here. As far as Roxy Davis our sales representative. We gave a one star and would have been zero. She started off as soon as we got there with the car pulled up with a bow on it as if we were just going to sign paperwork and not check the car out whatsoever. Then we ... Read More

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DealerRater - Jun 16, 2025

As far as the dealership their manager and finance department have improved. This is our second car purchase from here in the last two years. We were more satisfied than our last experience in 2023. Please read the second paragraph before your vehicle purchase from here. As far as Roxy Davis our sales representative. We gave a one star and would have been zero. She started off as soon as we got there with the car pulled up with a bow on it as if we were just going to sign paperwork and not check the car out whatsoever. Then we went on a test drive she didn’t want to let us go on the highway stating that the company changed the policy. We requested a test drive on the highway again and she finally agreed. She was not knowable about the vehicle, and had to show her some of the features. When we got back to the dealership she rushed the car away before we even got a chance to go over it thoroughly . During this time she wanted to sit us down to start paperwork. After I didn’t agree with the price she disappeared. When we finally found her after looking for her she said that they were almost done with the hood. Then we requested to look at the car again she said ok, but her purse was in the front seat and she stood watching us the entire time. As if we going to steal it. At one point she asked our son (whom we were purchasing the car for) was he going to purchase the car or not because she had to take it back across the street and she wanted to go on lunch. She did this while my wife and I were outside of the car. Very unprofessional. I could go on and on about how unprofessional she was. But I will digress. Long story short get another sales person. Our son did not have the experience and the professionalism he deserved. Thank God this is our 6th Mercedes and we had knowledge about the cars because she taught us nothing. We would have been clues. Mercedes of South Atlanta do better. Be better. Your counterparts on the Northside especially RBM of Atlanta are continuously running circles around you. We deserve the professional white glove service on this side of town that they give over there. Also we have purchased vehicles from other dealerships on the south side and received much better service and treatment.

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Ty Adrienne you're the best!

Adrienne Had Great Customer Service

I purchased a personal vehicle and work van with Chris. He is absolutely the best. He made everything very easy and painless. Highly recommend!!

Adrienne is the best. She has such a awesome personality.

Out of all the Mercedes dealers I've been to Atlanta, both ITP and OTP, this location by far provides the best service all around to customers. I've been coming here the last several years and am always satisfied with the staff and the service of my car. My service advisor this time was Blake. Not only was he extremely nice/welcoming, but he was helpful, professional and went above and beyond. Thank you Blake for being so great and to Madison who was also helpful!

In and out at the Service Counter

Roxy was extremely amazing. I bought a 2021 C300 and I couldn’t be more satisfied. From the time I walked in this location I felt welcomed and everyone was so nice. Roxy is a great representation of the Mercedes brand. The general manger, Chris, is amazing as well and he truly cares about the customers. I will be back for my service and for my next purchase as well.

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Tim was truly a blessing! I stopped by Mercedes-Benz needing help with some parts, and Tim went above and beyond to assist me. He didn’t rush me, he explained everything clearly, and he genuinely cared about helping me find exactly what I needed. In a world where good customer service is rare, Tim made the entire experience smooth and stress-free. I’m so grateful for his patience, professionalism, and kindness. People like him make all the difference. Thank you, Tim! – Erica L.

Exceptional service. Great customer service. The dealership is very nice and clean. Roxy was very knowledgeable and answered all of my questions. I will refer others.

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Everyone my wife and I met at the dealership were extremely nice and professional. Special thanks to Roxy Davis, Carol Duster & my long time friend, John Culbreath for going over and above the call of duty.

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Had my vehicle serviced and the young man Cody that assisted me could not have been nicer. Will definitely be returning here for all my service needs.

Roxy Davis was amazing in the whole process of buying my new car, and I am so glad I had such kind and knowledgeable person helping me through every step. If I or anyone was to buy a new car, she would be the first one I'd go to. I am loving the new car and loved the experience of buying it too. Beautiful dealership here.

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Roxy did an excellent job listening and searching for the best situation for my budget.

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The customer service that I received from Roxy was great and she was very knowledgeable.

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Roxy was extremely helpful! She answered all of my questions and providing me with a detailed response to make this a one call resolution. When she first contacted me, we spoke about upgrading my lease and She providing you with a ton of new details that I was not originally aware of.

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Roxy Davis was amazing in the whole process of buying my new car, and I am so glad I had such kind and knowledgeable person helping me through every step. If I or anyone was to buy a new car, she would be the first one I'd go to. I am loving the new car and loved the experience of buying it too. Beautiful dealership here.

I recently purchased a vehicle from Mercedes-Benz of Atlanta South to celebrate my 30th wedding anniversary, and Roxy Davis made the experience truly exceptional. From our initial contact, Roxy was professional and trustworthy, she made me feel completely at ease and confident in the decision. The purchase was all done from another state and she took time to send videos, images, and went above and beyond to make this a special occasion. Roxy went over all the details of the car, making sure I understood every feature and gadget. She even sent me a helpful video, so by the time ... Read More

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DealerRater - Jun 5, 2025

I recently purchased a vehicle from Mercedes-Benz of Atlanta South to celebrate my 30th wedding anniversary, and Roxy Davis made the experience truly exceptional. From our initial contact, Roxy was professional and trustworthy, she made me feel completely at ease and confident in the decision. The purchase was all done from another state and she took time to send videos, images, and went above and beyond to make this a special occasion. Roxy went over all the details of the car, making sure I understood every feature and gadget. She even sent me a helpful video, so by the time I left the dealership, I knew exactly what everything did. This was especially helpful taking my 1st road trip back home. What stood out the most was Roxy’s genuine care and dedication. She kept me updated at every step, and her attention to detail ensured that the entire process, from the initial discussion to final pick-up, was seamless and enjoyable. Thank you, Roxy, for making my 30th anniversary gift truly memorable.

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Roxy is amazing! If you’re ever in need of a vehicle/Mercedes Benz, please go see Roxy! I promise you will not regret it. She will work magic on your behalf and she will make sure you’re completely satisfied with your purchase/decision. I can honestly say, she will have your back throughout the entire process. Trust me, I experienced her incredible work ethic, therefore I will not steer you wrong. Roxy is definitely for the people! Now stop hesitating, go see Roxy! Matter a fact, everyone I encountered during my process was amazing, including the General manager, ... Read More

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Google - Jun 5, 2025

Roxy is amazing! If you’re ever in need of a vehicle/Mercedes Benz, please go see Roxy! I promise you will not regret it. She will work magic on your behalf and she will make sure you’re completely satisfied with your purchase/decision. I can honestly say, she will have your back throughout the entire process. Trust me, I experienced her incredible work ethic, therefore I will not steer you wrong. Roxy is definitely for the people! Now stop hesitating, go see Roxy! Matter a fact, everyone I encountered during my process was amazing, including the General manager, Chris. Don’t sleep on Mercedes-Benz of Atlanta South. They provide superb customer service!

Roxy was extremely amazing. I bought a 2021 C300 and I couldn’t be more satisfied. From the time I walked in this location I felt welcomed and everyone was so nice. Roxy is a great representation of the Mercedes brand. The general manger, Chris, is amazing as well and he truly cares about the customers. I will be back for my service and for my next purchase as well.

Roxy is hands down the BEST salesperson I’ve ever dealt with!! She made the process of purchasing my new car seamless from start to finish! If you’re in the market for a new car, call and ask for her and you won’t leave disappointed!

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I visited this Mercedes-Benz dealership on Saturday and was assisted by sales representative Roxy Davis. She showed me a 2021 E350, and after I explained that my funds were still in the process of being wire transferred and I couldn’t pay in full that day, her attitude noticeably changed. She said I could reserve the vehicle with a $1,000 deposit, but I needed to pay the full amount within 48 hours. By Monday, half of the funds had arrived, so I reached out again and offered to pay the $1,000 to hold the car, fully expecting to complete payment within the 48-hour window ... Read More

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Google - Jun 3, 2025

I visited this Mercedes-Benz dealership on Saturday and was assisted by sales representative Roxy Davis. She showed me a 2021 E350, and after I explained that my funds were still in the process of being wire transferred and I couldn’t pay in full that day, her attitude noticeably changed. She said I could reserve the vehicle with a $1,000 deposit, but I needed to pay the full amount within 48 hours. By Monday, half of the funds had arrived, so I reached out again and offered to pay the $1,000 to hold the car, fully expecting to complete payment within the 48-hour window as discussed. To my surprise, I was told I now had to pay $23,000 that day just to reserve the car. We went to the dealership in person to clarify, only to be told by the manager that “Saturday’s price was for Saturday; Monday is a new day.” He even tried to teach us a lesson on “how business works.” If that’s the case, then is the secret to doing business here simply a lack of integrity? This experience was deeply disappointing. As a serious buyer with funds already en route, I expected professionalism and transparency—not shifting terms and pressure tactics. I do not recommend this dealership to anyone who values honest and respectful service.

Roxy Davis was the best!! She went over and beyond to find the truck I was looking for. She was great to work with.

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I had the experience of buying my dream car from here! I couldn’t have had a better sales woman than Roxie!! She was excellent and answered all my questions. I have never had a car buying experience as this! I didn’t feel pressured or uncomfortable at any moment!! I have named my 2025 AMG “Roxie”!! I will continue to go back here for my needs!

Roxy my sales person did an amazing job and over and above customer satisfaction by replacing a tire and broken visor after selling me the car. Her dedication was much appreciated.

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Thank you to my amazing sales person Roxy Davis. This is my second vehicle that I purchased from her and each time she made the process seamless and fun. As a woman I would highly recommend you purchase your next vehicle from Roxy because of her expertise. Mercedes-Benz of Atlanta South and their new building is highly underrated. Not only is the dealership at gem on the Southside it holds even a rarer gem named Roxy! She will forever and always be my go to salesperson. I’m almost ready for vehicle number 3! Oh, and let’s not forget the ... Read More

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DealerRater - Jun 1, 2025

Thank you to my amazing sales person Roxy Davis. This is my second vehicle that I purchased from her and each time she made the process seamless and fun. As a woman I would highly recommend you purchase your next vehicle from Roxy because of her expertise. Mercedes-Benz of Atlanta South and their new building is highly underrated. Not only is the dealership at gem on the Southside it holds even a rarer gem named Roxy! She will forever and always be my go to salesperson. I’m almost ready for vehicle number 3! Oh, and let’s not forget the Mercedes-Benz gear she hooked me up with. I love my new hat and Tumblr.

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Great customer service. Roxy was very helpful! Nice dealership and everyone was so hospitable and knowledgeable.

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Roxy was Awesome.

I had an exceptional experience. Roxy was very professional and answered all of our questions. We are so glad we purchased our vehicle and will refer others. Thank you

Adrienne has such great energy. Really helps make your day go well!!

Roxy is the absolute best. She ensured I had a seamless experience. I was getting the car for my Birthday the vehicle had a bow tie on it and I had a photo shoot. She truly made me feel special and the experience was the best I have had buying another vehicle.

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Roxy Davis went the extra mile to answer my questions and to close the deal. Definitely a five star experience.

The process of purchasing my car was so smooth. Special thanks to Roxy for doing a great job.

I recently purchased a vehicle from Mercedes-Benz of Atlanta South to celebrate my 30th wedding anniversary, and Roxy Davis made the experience truly exceptional. From our initial contact, Roxy was professional and trustworthy, she made me feel completely at ease and confident in the decision. The purchase was all done from another state and she took time to send videos, images, and went above and beyond to make this a special occasion. Roxy went over all the details of the car, making sure I understood every feature and gadget. She even sent me a helpful video, so by the time ... Read More

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Google - May 27, 2025

I recently purchased a vehicle from Mercedes-Benz of Atlanta South to celebrate my 30th wedding anniversary, and Roxy Davis made the experience truly exceptional. From our initial contact, Roxy was professional and trustworthy, she made me feel completely at ease and confident in the decision. The purchase was all done from another state and she took time to send videos, images, and went above and beyond to make this a special occasion. Roxy went over all the details of the car, making sure I understood every feature and gadget. She even sent me a helpful video, so by the time I left the dealership, I knew exactly what everything did. This was especially helpful taking my 1st road trip back home. What stood out the most was Roxy’s genuine care and dedication. She kept me updated at every step, and her attention to detail ensured that the entire process, from the initial discussion to final pick-up, was seamless and enjoyable. Thank you, Roxy, for making my 30th anniversary gift truly memorable.

Roxy was a great sales person. It was the most seamless experience I have ever had at a dealership. Everyone was friendly and made me buying a car for my birthday the best experience ever. I truly will never forget how exciting it was

Craig Giddens at Atlanta Mercedes was an absolute pleasure to work with! From start to finish he was incredibly knowledgeable and answered all of our questions. He was honest, reliable, and made the car buying experience easy and stress free~ We felt respected and valued as customers! Highly Recommend! *****

Last week, I bought a car from Mercedes-Benz Atlanta South and had a great experience with Roxy, my sales rep. She was professional, friendly, and made the whole process smooth and easy. She explained everything clearly, answered all my questions, and stayed in touch throughout to make sure everything went well. If you’re looking to buy a Mercedes, I recommend working with Roxy—she made the experience simple and stress-free.

Adrienne was a great help and sooo friendly. Great customer service!!!

Adrienne served us today very personal and helped me figure out the coffee that I wanted. Had great conversations afterwards.

(Translated by Google) The store is clean and the service is good. (Original) 매장도 깔끔하고, 서비스도 좋아요

Roxy Davis was a pleasure to work with!! Thank you

Roxy Davis did an amazing job assisting us in purchasing a pre-owned Genesis and did not try to sell us a Mercedes (maybe in the future). She was so kind and pleasant and went above and beyond in making sure we got what we needed. Will definitely recommend Roxy and this dealership.

Great service with a smile! The gentleman at the parts department was very helpful and resourceful Thank you for your amazing service

I’m sitting in the lobby writing this review with a big smile on my face. From the moment I arrived, I was greeted with exceptional customer service, professionalism, and clear communication. My Mercedes is an older model and only in for a recall, but the team treated me like a valued customer from start to finish. I previously scheduled the same recall service at Mercedes-Benz of Buckhead, but despite having an appointment, I was completely overlooked. That experience made today even more refreshing. Thank you, Mercedes-Benz of Atlanta South, for the outstanding service! I’ll absolutely be buying my ... Read More

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Google - May 10, 2025

I’m sitting in the lobby writing this review with a big smile on my face. From the moment I arrived, I was greeted with exceptional customer service, professionalism, and clear communication. My Mercedes is an older model and only in for a recall, but the team treated me like a valued customer from start to finish. I previously scheduled the same recall service at Mercedes-Benz of Buckhead, but despite having an appointment, I was completely overlooked. That experience made today even more refreshing. Thank you, Mercedes-Benz of Atlanta South, for the outstanding service! I’ll absolutely be buying my next Mercedes from this location.

Adrienne was amazing....informative and helpful.....give her a raise!!!

ADRIENNE GAVE AMAZING CUSTOMER SERVICE

Adrian gave us the best service on earth!

As a Mercedes driver for over 9 years, I must say Mercedes Benz South Atlanta provides exceptional service. From Tim in parts to Kathryn in service, care and quality is top priority for their customers. I highly recommend this location for your service needs!!!

Roxy was awesome but the sales manager was my concern adjusting figures without letting me know and explaining. Needs attention.

Roxy was very professional and patient. She answered all my questions she had a very welcoming tone.

Visiting Mercedes Benz has been on my to do list for months. The dread of traffic and old experience of aggressive sale reps resulted in procrastination. Until I decided to take my steps in faith and move closer to my dream car. I not only found a location near my job and home but the experience was top tier. Roxanne was very knowledgeable, helpful and encouraging. She did not haggle me and became my photographer so that I could add to my vision board. This was a refreshing experience not only to drive my dream car but to have top ... Read More

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Google - Apr 29, 2025

Visiting Mercedes Benz has been on my to do list for months. The dread of traffic and old experience of aggressive sale reps resulted in procrastination. Until I decided to take my steps in faith and move closer to my dream car. I not only found a location near my job and home but the experience was top tier. Roxanne was very knowledgeable, helpful and encouraging. She did not haggle me and became my photographer so that I could add to my vision board. This was a refreshing experience not only to drive my dream car but to have top service along with it. I will be purchasing my car from Roxanne.

Great person with a winning smile. Thank you Adrienne

Staff is amazing all around

Mercedes-Benz of Atlanta South is top tier!! The building is beautifully designed and the staff is amazing. Roxy is a salesperson there and she is awesome. Roxy provided excellent customer service and made the car buying experience easy and seamless.

I had an amazing experience at Mercedes Benz Atlanta South! From start to finish, the process was quick, smooth, and stress-free. Also, a huge shoutout to my salesperson, Roxy! She was, helpful, kind, super friendly, knowledgeable, and genuinely cared about helping me get into the vehicle of my dreams. She made the whole experience enjoyable and effortless. If you’re looking for great service and someone who truly goes above and beyond, ask for Roxy!

From a father whose greatest love in life is his daughter, I want to say thank you to Roxy Davis. She didn’t just help me buy a car—she helped me fulfill a dream for my little girl. It was never about the exact year, brand or model—it was about a girl and her dream, and Roxy understood that from the very beginning. Her communication, support, and follow-through were absolutely outstanding. Roxy made the entire process smooth, thoughtful, and personal. I’m beyond grateful for the way she went above and beyond to make this moment special. Thank ... Read More

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Google - Apr 22, 2025

From a father whose greatest love in life is his daughter, I want to say thank you to Roxy Davis. She didn’t just help me buy a car—she helped me fulfill a dream for my little girl. It was never about the exact year, brand or model—it was about a girl and her dream, and Roxy understood that from the very beginning. Her communication, support, and follow-through were absolutely outstanding. Roxy made the entire process smooth, thoughtful, and personal. I’m beyond grateful for the way she went above and beyond to make this moment special. Thank you, Roxy—you helped create a memory we’ll both cherish forever.

Where do I begin…? I landed at this dealership by a referral from my neighbor. Once I arrived I was greeted by friendly staff members and assigned Roxy as my car salesperson. I sat down with Roxy, who immediately asked me what I was looking for in my new vehicle. We searched the inventory together discussed what might be best for a test drive and off we went on several rides. I picked a car that was beautiful, but that I was not quite sure fit what I was looking for. Roxy trusted my instinct, she listened to me, and ... Read More

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Google - Apr 17, 2025

Where do I begin…? I landed at this dealership by a referral from my neighbor. Once I arrived I was greeted by friendly staff members and assigned Roxy as my car salesperson. I sat down with Roxy, who immediately asked me what I was looking for in my new vehicle. We searched the inventory together discussed what might be best for a test drive and off we went on several rides. I picked a car that was beautiful, but that I was not quite sure fit what I was looking for. Roxy trusted my instinct, she listened to me, and she helped me FIND the perfect vehicle. My transaction was not the easiest as there were a lot of moving parts however Roxy always kept my needs first. She advocated for me, she showed me countless cars without becoming frustrated, and she consistently remained optimistic and most importantly positive. Roxy is excellent, she even took my children on a tour and Gave them snacks as they waited for me while I was in the finance office. Her customer service and professionalism is superb.

I would like to extend a heartfelt thank you to Roxy Davis for her exceptional friendliness and invaluable assistance throughout my search for my dream car. From our very first conversation, she went above and beyond to understand my needs and preferences, offering insightful advice. Roxy made my process enjoyable and stress-free. I am incredibly grateful for her help!

Roxy Davis provided great customer service and timely responses to questions.

The iced coffee Adrienne made was really good and she’s super friendly !

Adrienne gives the best Customer Service 👍🏾👍🏾

Roxy is AMAZING. !!!!! Thank you for the WONDERFUL EXPERIENCE. See you soon…. Ready to upgrade … lol

Today, we pickup our vehicle from MB-South Atlanta. My husband and I initially came in to have maintenance done on the other MB last week. We were sightseeing as we waited for our vehicle. We had the pleasure and luxury of running into Roxy and her becoming our sales representative. Roxy made the experience relaxing, fun and very stress-free. She was generally professional and knowledge about the vehicle. My husband and I first spotted Roxy while she was driving the vehicle around to the side of the building and she immediately saw us and asked us if we wanted to ... Read More

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Google - Apr 12, 2025

Today, we pickup our vehicle from MB-South Atlanta. My husband and I initially came in to have maintenance done on the other MB last week. We were sightseeing as we waited for our vehicle. We had the pleasure and luxury of running into Roxy and her becoming our sales representative. Roxy made the experience relaxing, fun and very stress-free. She was generally professional and knowledge about the vehicle. My husband and I first spotted Roxy while she was driving the vehicle around to the side of the building and she immediately saw us and asked us if we wanted to go for a ride. Of course we reply yes and we all hop in, joyful cruising down the street, listening to Roxy as she explains to us all about the vehicle. Although, initially we did not plan to come in to buy another car, somehow Roxy made our decision extremely easy which is usually hard for someone to get us to do. Roxy was pleasant, kind, patient, extremely supportive and understanding. She answered all our questions and provided the necessary informative information concerning our vehicle. She allowed us to take our time to make the choices that best fit our wants and desires. Thank you Roxy for your excellent customer service. We most definitely highly recommend Roxy to anyone that is looking for new vehicle. She is truly remarkable. P.S. My husband said in the next few weeks, when he gets ready to trade in his MB we’re coming to see you again Roxy. Again thanks for everything, simply the best 💖

I had the best experience from start to finish at this dealership. As a first time car buyer I had done my research as to what I thought would be best for me and in my price range. I got so lucky to work with Jamal who really broke it all down for me and actually led me to an even better model that was much better suited for me all around. I felt so welcomed and well taken care of by their team and am absolutely a Mercedes owner for life. It is evident how much they pride themselves ... Read More

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Google - Apr 9, 2025

I had the best experience from start to finish at this dealership. As a first time car buyer I had done my research as to what I thought would be best for me and in my price range. I got so lucky to work with Jamal who really broke it all down for me and actually led me to an even better model that was much better suited for me all around. I felt so welcomed and well taken care of by their team and am absolutely a Mercedes owner for life. It is evident how much they pride themselves in their business and also care for their customers. Thank you Jamal and the whole team for making this process seamless!

Having a 850 credit score helped me a triple AAA experience thanks Mercedes

Staff was very efficient in answering our concerns. No pressure. Very friendly staff.

Yesterday was most definitely a FANTASTIC FRIDAY!! My wife and I purchased our 2nd Mercedes Benz however this was our first time purchasing with MB South ATL. We had the pleasure of working with our MB Sales Consultant, Roxy Davis, who was referred to us by John Culbreth. We truly appreciated Roxy’s professionalism, expertise, sense of humor and friendliness. From our very first communication with her via text the day before our purchase, she helped to put our minds at ease and we knew we were in great hands. We left our home at 7:00am and drove 2 hours to ... Read More

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Google - Apr 6, 2025

Yesterday was most definitely a FANTASTIC FRIDAY!! My wife and I purchased our 2nd Mercedes Benz however this was our first time purchasing with MB South ATL. We had the pleasure of working with our MB Sales Consultant, Roxy Davis, who was referred to us by John Culbreth. We truly appreciated Roxy’s professionalism, expertise, sense of humor and friendliness. From our very first communication with her via text the day before our purchase, she helped to put our minds at ease and we knew we were in great hands. We left our home at 7:00am and drove 2 hours to arrive early. Roxy made our buying experience effortless and we finally walked away with our beautiful new car! If you are considering making a purchase from MB South ATL, we highly recommend Roxy as your sales consultant. You will not be disappointed. Roxy and John, thank you so much again! Many blessings to the both of you!

I had a fantastic experience with Roxy! She was helpful, patient, and made the entire process smooth and stress-free. She took the time to answer all of my questions and ensured I felt confident in my decision. The entire team was amazing throughout the process. I highly recommend Roxy & this dealership to anyone looking for a great car-buying experience!

I have a wonderful experience to talk about that my wife and I had a few days ago at Jim Ellis Mercedes. My wife purchased her very first Mercedes and I must say the customer care and service was by far one of the best we've ever had. Her sales person Roxy was on point from her product knowledge to presentation. She had a no pressure to buy attitude and was truly there to serve her. Thank you Roxy for all you did and we will be a returning customers.

I went into the dealership only to determine if I really wanted a Mercedes since I had never driven one or knew much about them. I expected to be hassled about purchasing but was definitely going to stand my ground. We were greeted by Roxy D. who was very pleasant and happy to help me with just looking at options. She has a great personality and the conversation felt as if I were talking with a longtime friend. She did not pressure me at all and was very patient as I pondered or questioned even the smallest features. She gave ... Read More

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Google - Apr 2, 2025

I went into the dealership only to determine if I really wanted a Mercedes since I had never driven one or knew much about them. I expected to be hassled about purchasing but was definitely going to stand my ground. We were greeted by Roxy D. who was very pleasant and happy to help me with just looking at options. She has a great personality and the conversation felt as if I were talking with a longtime friend. She did not pressure me at all and was very patient as I pondered or questioned even the smallest features. She gave me her opinions when I asked and honest, non-biased answers. Ironically, we saw her when we pulled up and knew she would be the one to help us, we both have the same phone area code, lived in the same places, had the same opinion of the car we now both have, and later found I share the same maiden name with her. All this to say, I came in with an opinion of what I didn't want to do and left with the exact opposite. The whole experience felt preordained from start to finish. I learned so much from her and enjoyed the personable experience! Before I even made the decision to purchase, the experience with Roxy solidified my choice with Mercedes! I would recommend her 10xs over! Thank you so much Roxy! Its not often you meet a salesperson who ends up being someone you want to call friend.

Roxy is the best. She goes above and beyond for anyone. Her customer service is everything, and she takes pride in everything she does to help people. Also, she is very professional.

This week we had a car buying "experience" thanks to Barbara W. at Mercedes Benz of South Atlanta. We were greeted immediately upon entering the luxurious showroom center. Barbara was professional and personable making the undertaking of the car purchase stress free. If you're in the market checkout this outstanding team. They want disappoint you. Barbara, you rock! Thanks!

Just bought a 2021 GLE450 just MB of South Atlanta. Very responsive, professional salesperson representing a reasonably priced car. No dealer packs applied, just fair pricing which reflects well on the Jim Ellis franchise. Car was in very good condition, spotless detailing for my pickup. Salesperson and service dept addressed a few minor issues immediately. Very happy with the whole experience. When Full Self Driving is finally offered, I’ll be ready to upgrade.

Mary was amazing! She helped me purchase a car for my niece. She made this experience seamless and was very helpful throughout the purchase.

I watched Adrienne from the lobby give some of the most amazing service. Thank you

Adrienne is the best !

The Chai Tea is amazing!

Aly Ramirez is the best service agent at this location. She is always friendly and gives good service recommendations. Thank you for being great at what you do.

Adrienne was very friendly and sweet great service!

My husband and I went to purchase our very fitst Mercedes. From walking in the door greeted with a warm welcoming atmosphere to complimentary water and snacks to the whole Mercedes experience. TOP-TIER. Mohamed Toure was patient with us as we asked many questions and he had the answers to. I was a tad bit nervous during the process, but Mohamed re assured us that we were making a great purchase. He also showed us how to utilize the Mercedes Benz app. Thanks again Mohamed for the Prestige Experience customer service.

Thank you for the great service Adrienne atthe bar had nice service Alex got the parts I needed quickly and Melanie did me a solid on my install great job

Adrienne is amazing! Please Please Please keep her and give her a raise ! Her confidence and customer service is literally OUTSTANDING!

Albert was AMAZING!!!

Thanks for the great hospitality and service Adrienne!

Purchased my 1st Mercedes with Isa. He was so helpful and even stayed after hours to complete my purchase and help me set up my app and go over my features. I love my new GLB 250 and really appreciate the great customer service and follow up to make sure I was enjoying my new car and didn’t have anymore questions. I would recommend this car lot and Isa to anyone!

Mohamed Toure was the best! He was very professional and helpful. Be sure to ask for him when you go to MB Atlanta South!!

Very kind and sweet

Great experience. I really dislike the stereotypical car buying experience. This was not that way. Straightforward answers, no games. Courteous and respectful. Pricing was competitive. I would highly recommend them and my sales representative Chris Dunn

I went to this location to get a car for my son and was greeted by Traveon, who was very courteous and polite. He was knowledgeable about the cars and presented different options. During the process we had a little snafu, which Traveon navigated for us along with the General Manager Justin. Things went pretty smoothly afterwards. Traveon has earned my respect in the manner with which he handled our purchase and overall experience. We weren’t just treated as a sales number, but more as a customer that he cared about and wanted the best for us! I will ... Read More

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Google - Mar 18, 2025

I went to this location to get a car for my son and was greeted by Traveon, who was very courteous and polite. He was knowledgeable about the cars and presented different options. During the process we had a little snafu, which Traveon navigated for us along with the General Manager Justin. Things went pretty smoothly afterwards. Traveon has earned my respect in the manner with which he handled our purchase and overall experience. We weren’t just treated as a sales number, but more as a customer that he cared about and wanted the best for us! I will definitely get my next car here, and will go with Traveon wherever he goes! He is that great!

I was taken care of by Ms. Adrienne, and she was remarkably kind & efficient with caring for me and it’s her warm smile and tasty coffee mix.

Thankyou Adriene for great hospitality ❤️

If you are looking to lease or buy a car please ask for Jamal Green. Professional, honest and overall a genuine person. I would highly recommend to ask for him. I have been looking for a good deal for a year and dealt with over 6+ sellers from different locations.. Jamal made it easy and transparent and that’s why I went through with the purchase. Thank you so much!!! 😊😊 5 stars !!

Purchased my 6th Mercedes from Mercedes Benz of Atlanta South! Each experience has been great! Albert Ford went above and beyond to make sure I understood and was comfortable with all the nuances of my new vehicle. Highly recommend both him and this dealership!

I recently purchased a 2024 EQE350, and I couldn’t be happier with my experience, especially thanks to Eric Gomez. From the moment I walked into the dealership, Eric was welcoming, knowledgeable, and attentive. He took the time to understand my needs and guided me through the entire process with ease. Eric was patient in answering all my questions and made sure I felt comfortable every step of the way. I HIGHLY recommend Eric Gomez to anyone looking to buy a car—he made the entire experience enjoyable and stress-free!

I had a wonderful experience purchasing my vehicle. Mary K. was exceptional throughout the whole process. From my first inquiry about the truck, to keeping me updated on when it would be ready, down to setting up my appointment to come in and test drive. The whole experience was easy and not once did anyone come off pushy. I was in and out with my new car in no time. I would recommend anyone in the market for a new Mercedes to come to this location.