Customer Testimonials
I was car shopping for at least 3 months. I saved Mercedes as my last stop because I knew they would be the best, and I wasn’t disappointed. Jamal Green was my sales professional; he was courteous, polite and above all, professional! He provided A-1 service, the type of service one expects when purchasing this type of vehicle. The new car sales manager(s) made themselves available throughout the process, Chris Dunn (namely) to assist with any questions or concerns. Jamal put me in the highly capable hands of Lorenzo Duckworth for my financing, and Lorenzo made sure I was ...
I came In too buy a part I had great customer service not only from the entrance but all the way to me ordering the parts the lady gabe help me check out and had great customer service always love going to this dealership
My experience has been good thanks to Chris the sales manager and Z.
A HUGE SHOUT OUT TO JAMAAL GREENE!!! Even though there's an inventory shortage due to the chip supply, Jamaal made it possible for us to get the vehicle we wanted with all the options we were looking for. Jamaal Greene was absolutely amazing, patient and understanding with making the process really smooth. He goes above and beyond for his customers. If your looking for great service and great prices, PLEASE GO see Jamaal. GREAT SERVICE JAMAAL GREENE!!!!!!
I would like to thank my Car Salesman, Jamal Green for is awesome customer service skills, as he was able to reel me in to purchasing a S450 Mercedes-Benz. I was in the window-shopping mode, when Jamal suggested that I test drive it. I slept on it that night, and return for a test drive the following day, and I was hooked. Jamal went to work to prepare the deal to be done that same day; got all the particulars in place, and with the assistance of his Business Manager, Lorenzo Duckworth, I was driving off the lot with my ...
I normally do business with Mercedes Benz of Buckhead, but this time I step out of my comfort zone and came to Mercedes Benz of Atlanta South. When I say Jamal gave great customer service, he gave great customer service. He was very professional when it came to doing his job. I would recommend everyone to go see Jamal if you're looking to purchase a new Mercedes. Thank you so much Jamal.
Albert Ford is Amazing 🤩. Have purchased many vehicles but this was the best experience yet. He was knowledgeable and made sure I knew everything about my GLA 250. Overall 5 Stars ⭐️⭐️⭐️⭐️⭐️
I spoke with Carol Jones via phone and email, during each conversation she was extremely prompt with her responses, professional, and a joy to speak with. She listened to my wants and gave me options on the different vehicles that were in my price range. She has outstanding customer service skills and I've already recommended three people to her. Keep up the Great work Ms. Jones, you're awesome!
Mr. Isa Lawrence was an excellent salesman he was professional knowledgeable and patient. I would recommend him to anyone wanting to buy a Mercedes. Thank you Mr. Lawrence
I purchased a Mercedes Benz recently and Isa Lawrence was awesome! He answered all my questions and made the whole entire process to flow smoothly for me.
Albert Ford Jr, C Dunn and C Atkins did an amazing job making sure I got my GLC 300 Coupe. They even tried to help me name her! No hassle experience and awesome customer service is what you will get if purchasing with them. I couldn't find the car anywhere and as soon as I inquired with them they went the extra mile and had one shipped in for me, even gave me two color choices and time to see it before the general public to confirm my decision . Don't go anywhere else guys!
Ronnell Rhodes goes above and beyond outstanding work and superior customer service!
I would recommend anyone to this location. Ronnell is an outstanding service advisor who is very knowledgeable. He was able to answer all of questions professionally.
Ronnell rhodes takes care of my every time i come to the dealer
The service here is impeccable, I give you 5 stars because Ronnell Rhodes went above and beyond in making sure all my needs were helped
My service advisor was Ronnell Rhodes! He was excellent and very knowledgeable about the work needed for my car. I trust him 5 stars!
Amazing service from Ronnell Rhodes ! Definitely 5 stars !
Ronnell Rhodes was very professional and informative. I was really impressed by his attitude and willingness to help and make sure I was taken care off.
Experience was amazing thanks to Ronnell Rhodes !
Rhonnell was great! Took great care of me!
Great customer service ! Ronnell a service advisor was terrific with helping me. I Would definite recommend him to my family and friends.
Great customer service ! Ronnell a service advisor was terrific with helping me. I Would definite recommend him to my family and friends.
I have been coming here at Mercedes Benz of South ATL for almost two years now and every time it’s just perfect,Ms Gabe is just awesome and lovely…
The young guy Ronnell helped me with my service and was very patient with me and got the job done
I worked with an awesome sales rep named Albert on my latest purchase. He was extremely patient and informative. I’m still ecstatic about my purchase and would highly recommend others to visit.
Isa L. was nothing short of amazing. He truly has a knack for the Sales industry and made me feel right at home during my purchase process. Each time I’ve called or had a question, Isa never failed to deliver. Having been in the Sales and Customer Service industry myself, keeping the composure and warm nature that he maintained isn’t easy. Isa has mastered it and won’t disappoint you. Please go see him if you’re looking to purchase 🙌🏾
Great service from Gabe on service check out. Outstanding customer service (even at 7pm sat night when everyone is leaving). It is people like Gabe and John Pomponi (svc mgr who stayed till my car was all ready) that make you want to come back to the dealership. Thank You!
Switched from RBM to MB South Atlanta when Jim Ellis team took over. GM Ryan McIntyre, Sales Mgr Chris Atkins and Sales Rep Isa Lawrence were outstanding. Bought a 21 GLE 450 and have a 22 E450 All Terrain on order. Isa takes care of business and is very helpful. Obviously I will be back at this store in a few months when my order arrives.
i came for a specific car , test drove it & it was mines THANKS TO ISA💙 i got the car i wanted !
Gabe always keep a little to no line
Mohamed was the Best sale Ambassador. Great customer, very respectful, friendly, courteous knew his stuff. Had documents ready before I got there to get me going. He was on point in my book.
After shopping around for what would be my retirement car. I walked into Mercedes Benz South Atlanta, a female alone to purchase a 70 thousand dollar car. I was introduced to Jeremy Renfroe for my sales man. I told him exactly what I wanted and he took me serious. We was kind, patient, and caring. We test drove the GLE350 and I told him this will be a all cash deal. He walked me through the process and stayed with me because I was scared especially during the wire transfer. I felt good and free to say I was pleased and ...
Fast efficient service! A 1 on my list!!!. I went in and things went smoothly from the door! Go check out Mohamed T! Jeff was the nicest manager, l have run into!
There was a little miscommunication (turns out not on -Tatianna Walker -Service Advisor). Everything was corrected and professional handled by her. Thanks to Tatianna and the foramen over the shop. They made my experience better by going over and beyond in making sure I was happy with their services and my vehicle.
I have to say that the service department is amazing. Thank you Chanel for taking such great care of me.
The service I received was by far the best service I have ever received in my life. I drove my car in because I heard a noise in the front wheel area, while driving on I-75 and it sounded horrible. I was from out of state, still living in temp housing, with out-of-state DL (So no loaner for me). I didn't have an appointment and the next available appointment was 10 days out. After explaining my situation to the intake person, I was in danger of being sent away. The intake person explained my situation to the manager and WITHOUT ...
To mercedes benz atlanta south Owner. My GLE 350 used under 500 miles. i love my 350 but i have big problem as below. When the rainy days, the windshield Noise is so painful for my family. also, the Windshield wiper moving, Make a big noise. So.. So.. Painful.
Much respect to Ms. VaNessa AKA Ms. V. I had the best car buying experience in my life. Thanks to Ms. V. who was amazingly patient and diligent in assessing and guiding my car buying "entanglement". Thanks to her I was able to make an informed decision in buying my car. I felt like she actually carried me when I felt heavy. Thank you, Ms. V. I also want to give a great big thanks also to Mr. James Ruffin. You were the ice cream on the cake.
I purchased a vehicle from this dealership and had an amazing experience. My sales consultant was Vanessa. She was very professional and made my experience of buying the vehicle very memorable. Her Manager Brian introduce himself and made it sure I was well taken care.
Service was GREAT... Please Practice Social Distancing lot of Employees not wearing Mask
Ms. Zenele and Lorenzo went above and beyond in the purchase of my dream car! I highly recommend!
It was a pleasure to work with Mrs. Vanessa Dorsey. She made my purchase experience comfortable and easy. The other staff were customer friendly and professional. Randy was helpful regarding the features of the vehicle. I would recommend this dealership without reservations!
My service advisor was Ronnell Rhodes! It’s my 1st time working with him as Curtis used to be my guy! He made the experience amazing and gave me multiple options to take better care of my car. Go see Ronnell!!!
No double talk. No hassle. Got down to business. Good experience. Would deal with them again when I get ready to buy another vehicle. Mr St John was very nice and so was the gentleman who does the financial and other title paperwork. I give them the thumbs up all around.
Very nice people. Long wait.
If you Go here ask for sales rep Mrs. Vanessa. She changes the entire paradigm associated with car sales. Not only does she goes above and beyond for you as the consumer, but she is a truly genuine & caring individual. Not to mention she's got style!!!! The dealership almost blew a BIG sale, if it wasn't for her & her only I would have walked. You'll be in good hands.
Jeff is number one manager ❤️
Had a great experience working Mrs. VaNessa! She was a true pleasure to work with and very attentive to all of our needs. She made our car buying experience easy and was happy to answer all of our questions. I cannot thank her enough! Be sure to ask for Mrs. V when visiting this location. Thank you!
Ms. VaNessa was such a pleasure to work with!!! i'm not someone who does review on businesses, but this one I had too! My husband and I walked in close too their closing time on a week day. Although she was working with another client; she took the time to greet us and ask what are we in the market for. Through out the process she stayed on task to what it was that we wanted and not what she thought we would like. She really worked for us and always kept the lines of communication open via text &...
I had to retur a part and was no problem
Rapheal A. is the BOMB.COM! Thank you for exceptional services. You’re truly an asset to Mercedes Benz of South Atlanta and we appreciate you. Continue keeping your focus on customer satisfaction. -Chay Williams-King
Raphael in the service department gave great customer service ! I came in before closing and needed a tire . The warranty department was closed but he was patient and help come up with a solution so that I could travel safely over the weekend .
Good experience at this dealership.
Awesome experience!! Ask for Drew he was over the top! Excellent customer service.
Ronnell was absolutely amazing he got me in and out for my tire replacement !
Ronnell and Orlando did a great job taking care of me today with my appointment!
Best sales experience ever, I purchased a C 300 Coupe today- My sales consultant Mohamed Toure was awesome. Best purchase experience by far. WILL DEFINITELYCOMEBACK!
Ronnell provided professional attention. Easy in and out service.
I would like to give a huge shoutout to Ronnell Rhodes! The service you gave me on Wednesday was absolutely excellent! You did everything you said you would do regarding my concerns😊 Thank you Ronnell!! Btw.... they came to my house the next morning and fixed my rims!!! Your amazing!! I'm SO big on customer service! Thanks again. I'll be asking for you my next visit😊😊
I would like to give a huge shoutout to Ronnell Rhodes! The service he gave me on Wednesday was Absolutely excellent! Thank you so much Ronnell!!
Rommel Rhodes customer service
Great service.
My experience with Ronnell Rhodes was professional from start to finish. I knew what was going on with my car the entire time. Ronnell, thanks for your professionalism.
I love coming here because Rapheal always takes care of my mother and I. His display of exceptional customer service and the way he goes above & beyond in making sure my Benz come out clean and serviced. Thank you!!!
RAPHEAL is the BEST service advisor at Merceds Benz South !!!!
I absolutely love South Atlanta Mercedes Benz! Raphalel always takes great care of me! I came in with a flat tire from Tampa Florida, and he made sure to call my old branch to check to see if I had a warranty!
Ronnell was great today with my 20k service and car wash ! And very knowledgeable about the brand !
Ronnell got my key ordered today he was absolutely great
Everything was great today working with Ronnell he got my key ordered and helped with my extended warranty !
Great service. Quick and easy
Great service from Ronnell Rhodes!
Great service from Ronnell Rhodes. 5 stars!
My appointment started off a little rocky, but once Ronnell took over my appointment, he literally gave the best customer service and did everything he could to take care of my issues and get me on my way as fast as possible. Much appreciated.
yes ronnell provided excellent and fast service !
I like this location alot. They are friendly and very helpful. Ronnell Rhodes, my advisor, is great at his job and highly efficient.
Ronnell was great today with my service today it was awesome !
Ronnell was excellent with tbe purchase of my key he js wonderful.
I was very impressed with their inventory and excellent customer service
Best
After having some experienced people like christopher dunn, bryan and the general manager Ryan work a great deal, It was pretty amazing experience buying a car from MBAS and thanks to the team for helping us. Nevertheless learning thru experiences makes everyone better.
God is Good Took 2hrs the best service..
cool cars I'll get one if I was rich
Brian the manger at this location has made sure that my windshield was ordered and replace.! I would Recommend anyone to Brian because he helped me out a whole lot. Thank you so much Brian and the service department.
Fast friendly and good service was in quick got car diagnosed and taken care of quick. Justin fully explained the issue made a recommendation and explained the cost.
They were very professional and Had great customer service! Lorenzo and Zee were awesome and gave me great information. I felt like they really knew what they were talking about to took time to explain details about the car.
first time seeking service I stood in the lobby waiting for someone to explain the process. After that the service was excellent. Very professional and informative. Having No coffee for customers was the only real problem.
This is by far the best dealership I have been to. They staff is very professional and their willingness to help is exceptional.Thank You.
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