Customer Testimonials
The service was great. They made me a customer for life.
Took my vehicle for service yesterday, and they are excellent in customer service. Mia and Gabe were wonderful.
Great experience...Jamal was so professional and friendly!
Jamal Green has impeccable customer service skills, he's knowledgeable, informative and very astute
Issa was great. He addressed all my concerns and answered all my questions. He worked with his team and all were professional and attentive. I would recommend this dealership for a new or used vehicle.
Carol Jones was the best. She was able to provide me with all the information I needed in a very professional manner. Wished everyone I worked with so GREAT.
Car buying process was smooth but when we asked about remote starting the vehicle, we were informed that it can be done through the mercedesme app and the verification process wasn’t completed before we left. After jumping through a few hoops over a few days, Tara and Ryan went the extra mile to find alternatives to get the job done. Many thanks. Hopefully MB corporate can find a way to make this process easier so that they can solve problems and concerns faster at the dealer
I recently purchased my 2019 CLA 250 at the Atlanta South Location. My salesperson was Sean Reid, and I am happy to say that everything about my experience was a pleasure. Sean was very personable, knowledgeable, and helpful throughout the entire buying experience. As a customer, the thing that I appreciate and value most during my buying experience is that Sean seemed to genuinely want to make sure I was happy with my car selection, and purchase and that any questions or concerns I am have he could answer. If he could not answer them personally, he reached out to the necessary ...
This place is always very professional! Never has there been a bad experience here.
My favorite dealership. I have been purchasing from there since 2015 and even with the change to Jim Ellis the service is still top notch. Cant wait for the new building to open.
Gabe was very professional ,on point ,and nice and neat and had me ready! Thanks Mercedez
I must say that every time I go in for service I am always blown away. You are made to feel welcome from the moment you first drive in. Everyone there is always smiling and upbeat. But let me take the time to tell you about my service advisor, Mrs.Mia Williams she is always thoughtful and professional. She always takes care of me, by keeping me updated on my vehicle and the progress of the service. She kept me updated every 30 minutes and after the service was completed she took the time to go over every detail of the ...
Mohamed Toure was an excellent salesman!! Very knowledgeable and very personable!! Awesome experience at Mercedes-Benz of Atlanta South.
Excellent service, very efficient, got me in & out quickly....Gabe & Charla were awesome 👌
Mohamed was great! He is very patient and knowledgeable about Mercedes’ cars
Our experience at Jim Ellis was exceptional! LaRobert was by far the best salesman ever. He made sure we got what we wanted for the price we wanted. James Ruffin was also exceptional. We will definitely be back!
Great customer services, excellent building, Wonderfully personalities
My experience was an AWESOME EXPERIENCE. When I first spoke with Mrs lilian wilson, I wasn’t were I needed to be with my credit. I was placed in a program by Mrs lilian to repair my credit. Follows up were made and work on my behalf was done. The process wasn’t easy but Mrs lilian made it easy and hassle free. At times I became discouraged and even wanted to give up, however Mrs lilian wilson reminded me of the final goal and today I'm a trading investor. She helps me make a daily profit of 15%, contact ...
Great customer service. Was very patient while I was indecisive finding a vehicle: helped me narrow down my options for purchase.
Mohamed was the best sales associate I’ve ever met! He’s courteous and very responsive. I’d recommend him to anyone who wants to buy an MB vehicle.
Mohamed was so responsive and kind. We really enjoyed working with him to get our new car.
Stopped in on my way through Atlanta to have my car serviced. Charla was extremely helpful and able to get me in and out without a hitch!! Thank you for the great service!
Beautiful ❤️ job. Great staff. Great sales team. Very personable.
Isa was amazing!!! He showed me exactly what I wanted and listened to my needs. The follow up was great because I run a business my time was limited, and I was able to walk straight in and complete everything within a decent time frame. He was personable and very professional!!!! Great experience and now I have one of my dream cars thanks to Mercedes Benz of South Atlanta and ISA!!! I also referred my friends so if you want a great experience this is the place to go and ask for Isa, Lorenzo or Chris!!
I had a fantastic experience at Jim Ellis Mercedes South Atlanta. Terrance Estelle and James Ruffman did an excellent job getting me into the car that I wanted; Terrance was persistent and was always available to answer any questions or concerns. He made sure my duration at the dealership was within comfort. James fought for me on the financing side to ensure I got the best terms possible and was out of the dealership within minutes. I recommend their services and would purchase with them again. Thanks, gentleman.
Gabel was very helpful, patient, professional and I enjoyed the service she provided
Always have the parts I need
They made buying my first car super easy!
Mia, is Outstanding... she always take care of my vehicle and goes above to keep me informed of all that is going on. She also follows up to make sure there are no other issues with my vehicle once I leave the dealership.
Kevin B. was Great.
Perfect customer Service I ever had. We were looking to buy C Class but due to supply and car features we would like to have we didn’t find what we want. Carol from the sales team worked with us very hard to find car matching our needs, we ended up buying a beautiful E class. The trade in experience was very satisfactory comparable to CarMax. We appreciate Carol dedication and the whole team support. We loved the place and the team.
Kevin is absolutely amazing, the service was emaculate and just so relatable. I have to say this was by far my best car buying experience ever.
My experience at Jim Ellis Mercedes of South Atlanta was amazing! Kevin provided amazing service and was able to get me into the car I wanted. I would recommend him to anyone. Great experience!
Jamal was great throughout the whole process. He was always approachable and prompt with all responses. I would highly recommend others to work with Jamal.
My experience with this dealer was superb! Candice, in the customer service department, was an angel in the most crucial time while we encountered a flat tire. She took the time to confirm which type of tire our vehicle had and also confirmed we were able to drive safely to the nearest dealership. Upon arriving to the dealer, Meghan, our service advisor, was very helpful and informative. Thank you Mercedes-Benz Atlanta South!
Customer service from Gabe was outstanding in the service department
kevin was great even when i didn’t buy the car. he helped me setup mercedes me app real quick!
An appointment is highly recommended! I didn't have an appointment because it was an emergency situation. But Emanuel was very accommodating, he was able to squeeze me in. The staff is extremely friendly. Chick Fil A has major competition.
My experience with Mr. Terrance Estelle was great. He was very helpful, patient, and knowledgeable. Hence, the process was seamless. I strongly recommend him.
I had a great purchasing experience with Kevin Brayboy.
Kevin, Jamal, and the staff at Mercedes Benz of Atlanta South are awesome! They made my purchase so seamless! I highly recommend this dealership!
Kevin was great and found me exactly what I wanted!
Great service. Quick process
Gabe and Ryan made this experience so much appreciated! I’ve always loved my Mercedes dealership experience. I recent moved from another state and having to re-establish all this new relationship so it was a little nervous for me. However, Gabe has helped my front end experience and turned it into an awesome one then the backend experience with Ryan just was icing on the cake. I just want to send a special thank you to these guys again!
Truly a TGIF- I had a wonderful experience Again at Mercedes Benz of South Atlanta the expectional Top Tier Service beginning with Kevin Baryboy (sales), he put a smile on my Face and ensured I received my GLC 300 Coupe with pure satisfaction and joy. The entire team desires a round of applause sales and finance did a great job. I'm happy to continue my relationship with the Jim Ellis Family Dealership.
Received great service with Kevin Brayboy! He made sure the process was smooth and convenient for me and my family. Awesome experience all round.
Excellent service! My man Terrence took care of me and made sure I got the car I wanted. You want the right car, ask for him. Thanks guys
As a 17 year Mercedes-Benz owner, I am very particular of where I go to service my vehicles. For years, I have been vocal about my experience with Mercedes-Benz of South Atlanta because of the poor service I always received. I would only go there for an emergency, but this week My mind has changed totally! This new staff is "AMAZING" to say the least. It started last month when I had to go get an express service for two nails in my tire, while I wanted to go to Buckhead, they were busy. My last two tire experiences ...
Gabe was absolutely phenomenal! She was quick, kind, thorough, and efficient. Thanks Gabe!!!!
Great experience working with the staff at this location.
Ive had many service experiences here, and none of them had been great. This time I had Ashley as my service advisor and she made a very tough situation pleasant. She went above and beyond to keep me updated and to make sure things were done right. I can't say enough good things about her. I would highly advise that when booking an appt to chose Ashley. You won't be disappointed, she is a true asset to Mercedes Atlanta South !!
Sales & Service Department are very pleasant Department. We now need to work on Parts Department customer service skills.
Thank you Mr. Jamal Green for taking great care of me during my recent purchase of the GLE. I would recommend you go see him at Mercedes-Benz Atlanta South
I went to pick up my sister's car they're high as heck for an oil change, it was ridiculous but if you've got the money spend it.
A+ A+ A+ These guys really worked out so that I could get my first commercial truck. Albert Ford and the team NUFF respect to you , extremely dedicated and very very patient. They went above and beyond.
Gabe was really nice and efficient with getting me in and out when picking up my vehicle. Thank you Gabe!
Gabriella is wonderful addition to the Mercedes Benz family. I’ve been in business since 1985, I’ve seen a lots of people come and go. She’s a keeper 😊.
If you’re looking for your next ride please ask for Isa. He is the best and helped me purchase my dream car (c63s)
Mr Ford dropped the ball at the start but he picked it up and scored thank you so much! Did a great job
Terrance was amazing ! He got me in a great car
Ms. Gabe was very professional very attentive very observant. Does her job very well and is very pleasant and polite. Excellent customer service outstanding person.
First time coming here and was provided GREAT customer service by Charla Conway!! She was super sweet and helpful when it came to the whole process and service of replacing brakes and roters for my bf’s car! We will definitely be back again! Thank you so much! 😊
Amazing people!!! We love Albert and James!!
Great place to buy....all the guys there were nice and polite....will definitely be back in the future..
Gabe was Very helpful going above and beyond to make sure I didn’t want what I needed I have been coming to this location since 2016 always trying to make sure things are good for me
This dealership is close to my home
Kevin was great. Come see him.
Walked in this location with just wanting to get a touch a feel on what I would prefer. However, I was greeted By Mr Brayboy, Kevin who was such an exceptional help to me and my family! Not only did he show helpfulness but the willingness and not to mention great customer service through this entire process !!! I felt right at home and got the dream car of what I wanted ! I was in tears thanks again for all of your help Mr Brayboy, Kevin. I will never forget your hospitality, knowledge of how experienced you were with showing the ...
Gabe gave Wonderful customer service & great attitude always pleasant. Best ever
Great customer service and attention to detail. We had a wonderful experience.
Working with Chris Dunn and Albert Ford was an absolute pleasure! Chris (Sales Manager) was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knew the car business inside and out. It took about 2 months for my car to become available due to the current inventory shortage that we are experiencing. The best part – Albert (Sales & Leasing Consultant) stayed in touch with me the entire time which only made the buying experience even more enjoyable. He kept me up to date and in the loop with current market environment conditions. This ...
I would highly recommend this location! The staff is very welcoming and helpful. Ms Gabriella Gibbs is the absolute best, she very knowledgeable and had been so helpful each time I’ve visited!
Ms. Gabriella “Gabe” Gibbs is the very best!! I have had to come into the service department on many occasions in a short amount of time and she is ALWAYS ready to step in and help me! She goes above and beyond what is required no matter what the situation is! Whenever I am at the dealership, I look around for her friendly face and I know she will help me!
Top notch is an UNDERSTATEMENT!! Jamal was beyond professional. Super knowledgeable and just an overall PLEASURE to work with. He is NON pushy and allows you time to reflect and make the best decision for YOU!! I would highly recommend Mercedes Benz of Atlanta South.
HIGHLY recommend working with Kevin Brayboy as your salesperson. From the time we connected Kevin was super responsive and helpful and patient- despite all of my questions. He was able to help me find the exact car I wanted via pictures and texting. The process could not have been more simple and convenient. I will continually go to him for all future MB purchases.
Do you’re self a do or and ask for Jamal Green you won’t be disappointed!
Great experience this past Memorial Day Weekend at Merc-Benz South, specifically with Kevin Brayboy! I had a 2017 Mercedes coupe prior to my visit and was interested in looking at E & C model sedans. I showed up a bit later than anticipated but was still welcomed by friendly faces. Miss Cheney did an amazing job of being responsive via text for all of my questions, which I appreciated! Mr. Brayboy was knowledgeable about multiple luxury vehicle brands which was super helpful. I've been a solid Mercedes girl and thought I would leave in one tonight! However, he gave me ...
Very informative and patient service today. Mr. Ford was very nice, helpful, and I look forward to purchasing my new Mercedes !
Mohamed Toure was awesome! Best buying experience ever.
Mohamed was the BEST of the BEST! Thank you so much! ❤️
Go see Isa!!! Best car buying experience to date. The vehicle I wanted was not in stock, he ordered me just what I wanted and kept me updated through the entire process. I really felt VIP! If you want to purchase a car and leave without a headache Isa is your guy!!
Wow!!! Kevin Brayboy provided me with best experience ever with purchasing my new Mercedes. Everything was absolutely professional and informational. Thank you Mercedes’
❤️
Jamal was amazing really helpful a big shout out to James also in finance we really enjoyed the experience and would recommend to everyone
Great experience at this location with Jamal Green. No pressure to buy and willingness to work with you. Would buy from them again.
My service at Mercedes-Benz south was awesome. The staff is so polite and friendly. Ms. Gabe is awesome and was very helpful checking me out.
Kevin is the best salesperson I ever have.
I really enjoyed the wonderful, professional experience I got from Isa Lawrence. My dream car 🚗. He does an outstanding job of recommending you in the right direction to go ..When I need a car, he is the person I go to .The best salesperson at this Mercedes dealership.
If you looking for a great salesman honest and straight forward go see Kevin Brayboy! I drove all the way from Memphis TN to buy a car from him. The process was quick and easy. I will buy again.
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