Customer Testimonials

My sales person Barbara was very helpful and prompt. She made this process very smooth. Everyone was so professional and it was such a royal experience.

Two words, Roxanne Davis! I have jokingly been saying I’m going to purchase a Mercedes this year, but I never thought I would end up actually gifting myself one for my birthday! My first experience at this location wasn’t the best, but I realize I had to go through the worst to get to the best! Roxy was unbelievably amazing to work with. From the moment I contacted her, she constantly checked in with me and offered plenty of options to help get me to the right car. She didn’t make me feel pressured to buy, and ...

Behold the new Mercedes show lot in Atlanta. It makes you feel like you are part of a club and it’s not just a sales/work shop. It’s sharp and everything contrasts well. New outdoor lounge area for customers as well. They really followed the open space idea. I do however not like that as a customer you have to stand while your advisor sits. That does not mean take chairs away from advisors. It means let us sit or put some mats down that cushion us while we stand. Beyond that….great place and amazing upgrade from ...

Adrienne is always kind and very helpful.

My wife and I had the best car shopping experience we have ever had. All of it was thanks to Roxy. Her communication throughout the process was fantastic and she was not pushy. If you are interested in a vehicle from Mercedes Benz of Atlanta South, be sure to ask for Roxy. We will be back for our next purchase.

Roxanne was very helpful and very diligent with us! Was a great experience!

Adrienne was a fantastic hospitality specialist... amongst other services experienced.

Adrienne is wonderful servant nice Mile ,with respect,kind ,best employee.

Isa Lawerence is the GUY! I only deal with him when i come into Mercedes. He is patient, knowledgeable, and kind! But most of all KNOWLEDGEABLE. He gave me the best deal. Definitely received a luxury experience. Thanks ISA!!

Roxy was very helpful

Each time I return Adrienne at the coffee bar remembers me and makes me feel like family! She makes a great cup of coffee.

Justin went above and beyond to help me with a tire replacement! From the moment I called in, he was attentive, understanding, and worked quickly to get me back on the road. He made sure everything was handled smoothly and efficiently, saving me a lot of stress. Justin’s excellent communication and dedication to customer service truly made a difference. I highly recommend him and the service team – they took care of my needs in record time. Thank you, Justin!

I can to MB South Atlanta and the rising star and brightest part of my visit was Adrienne. She is simply phenomenal.

ADRIENNE

ADRIENNE MADE ME THE BEST. COFFEE. VERY NICE FACILITY

I took one of my cars in for service this morning at the new Mercedes Benz location (Atlanta South). I was greeted with warmth and smiling faces. As I waited for my service adviser I was having a conversation with Adrienne, one of the employees there. She was friendly, and just made the morning great. I am always going to leave a review when the service is amazing. Thanks Adrienne and Mercedes Benz Atlanta South.

I just got the scoop – Craig Giddens is officially heading to Mercedes-Benz of Atlanta South! Over the years, I’ve bought not one, not two, but three cars from Craig. Plus, I’ve sent countless friends and family his way – they all ended up driving off as happy new owners too! As someone in sales myself, I know what good service looks like, but Craig? He’s next-level. The guy’s got transparency and guest centricity down to an art form, which is exactly why I keep coming back. Here’s a funny story: the first car I bought from ...

Roxy helped me out and she did an amazing job

Worked with Jackson and Bre they were very helpful, nice and knowledgeable. They worked hard to find me what I wanted. The managers were nice and helpful as well, sealing the deal was a breeze.

Adrienne the barista was very friendly and kind! I loved our conversation as my husband and I waited ! She’s definitely an asset to this establishment!

Jackson and Roxanne were phenomenal. I could not have asked for a better agents. I went into the dealer not knowing what to expert, but when I met Jackson I knew I was in the right hands. I left the dealer with a feeling like we were friends. Roxanne caught me off guard presenting the car to me with a big bow, and that was a great feeling. Awesome team. Dulcie

i Had a seamless process getting my GlA 250 Benz from Ms Barbara .. First of all let’s just say she’s amazing , very honest with high level of integrity and Knowledgeable.. she didn’t sell me a Mercedes she sold me an experience . i’m sad i didn’t been write this review due to being under the weather . but Mrs barbara was theeee bomb .. if you going to get a Mercedes make sure you ask for the barbara experience. for updated photos and videos follow my tiktok @therealstardior..

I had a wonderful experience at Benz south . Barbara Williams was such a GREAT help with getting me into a new car . The process was so easy and smooth and I will recommend her to everyone . She is very professional and easy to work with thank you again

I purchased my Mercedes GLC 250 last week with the help Of Miss Barbara Williams, who was referred to me By a friend . She came very highly recommended and she was everything that she told me she would be and more l really appreciate the great service. I will be referring my Family and friends when looking for a car to come and ask for Ms. Barbara William. Thank you, Miss Barbara Williams and Mercedes-Benz of Atlanta South. I’m loving my Mercedes GLB 250.!!

Had a Remote delivery. Albert is the best!

I recently had the pleasure of working with Ms. Barbara Williams as my salesperson in the purchase of a 2024 GLC 300. I cannot recommend her highly enough. From our first visit, it was clear to me that she was a very reliable and responsible person who made me feel more comfortable as we interacted. Shewas very sensitive to my needs both financially and emotionally. She guided me through the entire process informing me of next steps to ensure I had complete understanding. Her professionalism permeated throughout each engagement. What truly stood out was her availability; whenever I made contact, she was ...

Adrienne was an amazing host. Thank you

Very helpful and a great personality at the coffee bistro!

Adrienne was excellent!!! And friendly!!

Wonderful customer service

My car broke down Sunday night , i found this place Monday and was helped by Roxie! She gave me the true customer service experience I was looking for! Picked my car out same day and drove off the lot Wednesday morning! Everything was done within 45 mins.

I had the best experience with all the people from the front door to the sales people and financial manager. I would say that every one did over and beyond to help me with my purchase. By far this was the best car purchase I’ve ever made. A special thanks to “Traevon Jackson” who was my sales person he was very kind & respectful with helping me make a decision such a nice gentleman with class ! . Im very pleased with my new vehicle and outstanding customer service experience. I’m so thankful to be apart of the family now . ...

Starla was very sweet and handled me with care. Thank you !!

My overall experience was amazing. Mark Kidd took the time to understand my preferences and provided honest insight. My experience felt relaxed and stress free which is rare when buying a car. She followed up after the sale to make sure I was satisfied with my purchase. If you're looking for someone who is patient and puts customers first, Mary is the person to see. I highly recommend her to anyone looking to buy- you won't be disappointed.

Roxy did a fabulous job making my deal come together we Did pretty much the whole deal over the phone as I requested with her because I live so far away from the dealership they did everything that we discussed. I showed up picked up my car and they are great group of people to deal with.

Adrienne represents our brand well!

I purchased a used car from them last week and had a very pleasant experience. The entire process was efficient, and everyone I encountered at the dealership was friendly and professional. Traevon Jackson, my sales representative, was especially patient and answered all my questions over the phone, which made me comfortable driving over an hour for a test drive. I returned the next day to test drive again and negotiate the out-the-door price. I was pleased that the managers worked with me to fit my budget. Oh, and I must mention—I really enjoyed their coffee!

Starla was Very pleasant, welcoming and professional.

Awesome service Starla

Adrien in parts is very knowledgeable and polite. He got us in and out! Thanks!!

Starla was friendly and kind with excellent service

Great experience with Mercedes-Benz of South Atlanta. I got an outstanding customer service from Mary Kidd, best sales agent ever! I highly recommend her with your next Mercedes-Benz purchase

Starla was amazing thank you much

Starla was great and efficient!!

Starla was great..

A special thank you to Barbara Williams our sales person. She was very professional, knowledgeable and patient with us. She did her due diligence in answering our many questions.

I received the best customer service last Friday from Aaron when I came in for tire service. Aaron took care of me and gave me updates on my vehicle as I waited for my service to be completed. I will only get my car service at this location.

Extremely grateful for the service I received from Hayden Gray, at Jim Ellis Mercedes Benz South location. I arrived for my service appointment and received a warm greeting upon my arrival. Hayden communicated with me about the work that would be completed and got me in and out in time for me to head to Fort Benning to visit my son. Thank you Hayden for your meticulousness attention to detail and professionalism. 10/10 service experience! I highly recommend Hayden at Mercedes Benz South. Thanks again for a seamless experience!

Service was excellent!!

Adrienne and Starla are exceptionally brilliant servants of Mercedes B

Ms. Starla Was amazing!! Loved her hospitality and grace! God bless

Adrienne was super helpful and friendly. Her smile made my day

Excellent customer service from beginning to end. Mary Kidd made sure we were comfortable with our decision making

Roxy displayed great service, a can do attitude, worked very hard to see that I was satisfied with my purchase of my vehicle, a very dedicated sales individual that made sure that I was satisfied with my purchase, a very good outstanding representative of the company.

Adrienne made me the best hot chocolate ever! Great service and this building is very nice. Needs a small gym for working out while waiting but all in all it’s nice.

Mary was a great salesperson. She was friendly, knowledgeable and efficient. She made this the least stressful car buying experience I’ve ever had.

My dealer advisor Aaron was beyond great! He kept me up to date with my vehicle repair status, he took the time to explain next steps, and answer questions that I ask. I really appreciate him and the overall experience provided at this location.

Aaron provided top notch customer service. Everything was phenomenal he stayed on top of my process from the beginning to the end to ensure my vehicle was returned to me better than it was when it was delivered to the dealership. He stayed on top of the repairs and kept me abreast on every step that required attention. He has remarkable customer service etiquette and it was an absolute honor to have my vehicle placed in his care.

My visit for a meeting at the new Mercedes Benz dealership in Union City was superb - Adrienne at the concierge desk was one of the main reasons for it! Thanks for your awesome service Adrienne!

So thankful for Roxy !!! She was so personable but professional and got the job the done for me ! It wasn’t a high pressure, uncomfortable moment at all ! It was my most seamless car buying experience and she has stepped me into the world of Mercedes and I am sold ! Roxy is lady you want on your team because she can connect and I’m grateful ! Thank you Mercedes South Atl !

Hello!! I usually don’t post reviews but JUSTIN THE check in service advisor was very helpful, brilliant, informative, professional and polite!. The customer service was Top TIER. No sooner I pulled in the garage deck he greeted me with with a warm smile with his uniform on correctly and looking clean & happy. He asked did I need anything or do I need help getting something fixed & I needed help and advice on my plate frame for my Georgia state tag for my new GLE & coming in for a license plate frame and I was in and ...

I had an amazing experience with my trade and purchase of my new sprinter van with Mr. Albert Ford! Everything went smooth with my purchase and I was satisfied with my deal! I will definitely recommend going with him for anything that you might need. I had went to other dealerships for the same purpose and none of those worked out!

A Big Shout out to Ms. Adrienne for her top notch service with a smile. A huge, welcoming personality. She represents Mercedes-Benz of Atlanta with superb excellence. She's outstanding in all respects. Thank you for your courtesy and cheerful disposition. My lovely wife and I really appreciate you.

I had the best experience here at MB of Atlanta South. I had been a customer of MB of Buckhead for a decade but their customer service has gone way down and it's almost IMPOSSIBLE to get anyone on the phone to even book a service appointment. That led me here. I took my car in for routine service, was told I needed some extensive repairs and just decided to shop for a new vehicle. My service guy Jason recommended me to sales specialist Roxy and within 2 hours, I had test driven a few SUVs, received top dollar for ...

I love my new car. I appreciate the help of Roxy( Roxanne Davis), she was patient and friendly.

Adrien S. In the Parts Dept was very hospitable and helpful when I went in to replace my remote batter and get a quote on other items. Great customer service.

Adrienne is the best employee I’ve met in years. She’s a very pleasant person.

Adrienne has the best personality ever. Outstanding customer service

Adrienne is the best 🤩🤩🤩🤩🤩

This review is for the service department. Hayden in service did an amazing job on my vehicle. He was able to turn it around quicker than expected, and the job was done correctly. I will definitely use them again for service.

Adrienne is such a joy!!! She definitely brighten my day!!!

Very nice and friendly to the customers

Great service

Shout out to Roxy D. our saleswoman extraordinaire! Everything about our experience at MBoAS was top notch. Absolutely would recommend !

I recently worked with Roxy Davis on my latest purchase and walked out with the car of my dreams! Her service and attention to detail was impeccable. She’s very professional, great to work with, and I had the most seamless car buying experience ever. I also thank John Culbreth for his great work and making the introduction to Roxy and the amazing MB South Atlanta Team!

Service was excellent as always!!

Great experience with Mercedes-Benz Atlanta South. Mary Kidd made my car out-of-state purchase smooth and efficient. I'm loving my Mercedes ride!!

I recently purchased a new SUV from Mercedes-Benz Atlanta South, and I couldn't be happier with the experience, thanks to Lonnie! From the moment I walked in, he provided top-notch service. He was knowledgeable, attentive, and genuinely cared about finding the perfect vehicle for me. Lonnie made the entire process smooth and stress-free, answering all my questions and ensuring I was comfortable every step of the way. If you’re looking for an exceptional car-buying experience, I highly recommend asking for Lonnie!

Kudos to the team at Mercedes-Benz of Atlanta South for an amazing experience from the minute I walked in until I left the dealership with my new ride!! Everyone I came in contact with was courteous, pleasant and helpful. Special thanks to my sales consultant Roxy who literally held my hand through the entire process and helped me to work out a deal that was comfortable for me. Absolutely no pressure was felt, and she explained the process every step of the way with a blend of courtesy, professionalism and a warm bubbly demeanor that enhanced my excitement and made ...

Adrian was fantastic. Best cup of coffee ever

Adrienne good service

I was very impressed with Marry Kidd who assisted me during my Mercedes Benz purchase. Her follow up with emails and calls was excellent She is just an amazing sales associate to work with.

Nice friendly always a pleasure.

Angela Is a big help! Gets you anything quick and fast. Thankful for her

Great service in thr New home of South Atlanta Mercedes

Had a recall due and had not been to the new location. It's fabulous and the service was wonderful!

I visited Royal South Mercedes and the reception is at the concession stand Alexis. She was very nice and kind.

Adrienne is a fantastic host and pleasant. The staff at Mercedes Benz were courteous and professional.